Course Overview
Do you often feel helpless when you:
- Are unable to ‘close’ a sale
- Find it difficult to develop a connection with a customer
- Cannot build lasting client relationships
- Struggle to get referrals or repeat business
“Focused, Achievable, Beneficial”(FAB)-
Developing a Passion for Sales allows you to have an attitude and behavior that will improve sales, customer satisfaction thus increase revenue. The workshop is designed for you to be equipped with tools and techniques that will allow you to:
- Build credibility and connection with your clients
- Offer solutions your clients are actually want
- Manage objections in an effective and confident manner
- Discover and uncover hidden opportunities
- Master the selling process
All of this leading to an increase in sales and repeat business – thus making you consultative sales professional.
Topics covered are:
- The sales cycle
- Selling more
- Ten major mistakes when selling
- Building trust & effective relationships
- Communication skills for relationship selling
- Handling and managing objections
- Framing success
- Creating a positive self-image
Training Methodology
The actual facilitation is highly interactive with:
- Exercises
- Case studies
- Thought and introspection sessions
- Discussions
- Sound, image bytes & videos
Furthermore,
- Delegates will be encouraged to talk about instances and situations that relate to their work and personal experiences
- Each ‘section’ revolves around an interactive format and encourages experiential learning and realization
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