Lean Six Sigma Yellow Belt Certification

This course is designed to instill an in-depth understanding of Lean Six Sigma and give you a clear sense of what is required to define high impact improvement projects. It will help you establish Lean Six Sigma measurements and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve and Control (DMAIC) methodology. This course offers you the perfect opportunity to demonstrate your foundational understanding of process management and improvement through the IIL Lean Six Sigma Yellow Belt Certification.

Who is the Course for?

Anyone interested in learning the fundamental principles, concepts and terminology of Lean Six Sigma will benefit from this course. Executives, managers, support employees, account managers, sales representatives and operational managers who support Lean Six Sigma (either internally or externally through customers engaged in this initiative) should not miss this opportunity. This class is also perfect for employees about to participate on a Lean Six Sigma team.

Course Overview:

Getting Started

• Introductions
• Course structure
• Course goals and objectives

Introduction to the Fundamentals and Vision of Lean Six Sigma

• Lean Six Sigma's focus on the customer, on quality and on results
• The costs of poor quality
• Critical factors to consider when deploying Lean Six Sigma
• Lean Six Sigma as a process improvement methodology
• Lean Six Sigma metrics
• Why do it - return on investment (ROI) and payback for Lean Six Sigma
• Business Process Management
• Critical Lean Six Sigma roles and responsibilities
• Main aspects of managing the organizational change
• Project selection

Metrics of Lean Six Sigma and the DMAIC Model

• How to strategically align business metrics and projects within an organization
• How to identify and measure quality characteristics which are critical to customers
• What does the customer (internal or external) really want from our products and services?
• Establishing appropriate teams and setting those teams up to be successful
• What defines a good measurement system?
• How are we doing? (the secret to measuring the right things correctly)
• How to improve output measures by understanding and measuring the process
• Where are there defects? (how to properly select and scope high-impact projects)
• Where is the process broken? (the Lean Six Sigma version of root cause analysis)
• How to determine the process efficiency, or value add, of a process
• The appropriate use of quality tools
• Understanding the concept of variation and how to reduce knee-jerk reactions
• How to achieve breakthrough results for any key measure
• How can we ensure the identified improvements will be sustainable?