As healthcare continues to evolve, more staff in healthcare organizations will be involved in quality. That's why it is more important than ever before to differentiate yourself as a healthcare quality professional with the Certified Professional in Healthcare Quality (CPHQ) certification
Quality Strategic Planning - Leadership - Management - Total Quality Management - Customer Supplier Relationship - Vision and Mission Development - Strategic Goals, Objectives and Activities - Clinical Variation in Healthcare - System Thinking Principles in healthcare Organization - Deming and Juran Model of Quality Management - Quality Improvement - The Role of leaders in Quality Management - Continuity of Care.
Risk Management - Case Management - Utilization Management - Clinical Practice Guidelines - Clinical Pathways - Policies and Procedures - Sentinel Event and RCA - FMEA - Patient Safety Culture - International Patient Safety Goals - Financial Management - Performance Management and Improvement - Performance Measures Benchmarking - Credentialing and Privileging of Medical Staff - Competency of Healthcare Providers.
Information and Data Management - Population and Sampling - Data Validation and Reliability - Evaluation of Software Programs - Statistical Analysis - Measures of Central Tendency - Measures of Variability Interpretation and Presentation of Data -- Quality Improvement Tools - Lean and Six Sigma Principle - Pareto-Brain Storming - Affinity Diagram -- Education and Training - Change Management - Accreditation .
differentiate yourself as a healthcare quality professional with the Certified Professional in Healthcare Quality
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