Strategic Quality Management

This intensive three-day program is designed for those in senior leadership positions. Participants will gain a practical understanding of how to assess risk from a strategic business perspective and tactical operations perspective to align all functions within an organization, manufacturing or service to be positioned to meet the challenges faced by rapid changes by market forces, as well as the ever changing consumer demands and technological advancements.

This program will utilize the applications of quality theory and methodology in a holistic approach to supporting business excellence. The use of quality tools to support fact based strategic decision making, as well as tactical decision making will be emphasized. Participants will not become quality professionals, but they will gain an advanced understanding of how a quality management system supports strategy and operations.

Career Path

• Strategic Planning & Performance Management Specialists
• Quality, Excellence & Strategic Planning Professionals
• Chief Quality Officers / Quality Directors
• Heads of Quality Departments / Sr. Quality Specialists
• Heads of Departments which are involved in Quality Improvement in the Organization