ITIL® Foundation Certificate
Upon successful completion of the education and examination components related to ITIL Foundation certification, including the ITIL Foundation exam, candidates gain knowledge and understanding in the following areas:
Who Should Attend
it is suitable for individuals who require a basic understanding of its framework and how it may be used to enhance the quality of IT service management within an organization. it also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement program.
Exam Format
The exam is multi-choice. There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (65%).
Why Optimizer Middle East ?
If you register for this course with Optimizer you will be given the following:
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