The bank teller program will prepare you for a bank teller position for banks and other financial institutions. This program provides a foundation for a long term career in banking and teaches you the knowledge, skills and attitude that make bank tellers successful.
The curriculum for the Bank Teller Program addresses the expanding role of bank tellers by combining core cash handling courses with enhanced product knowledge and interpersonal skill development.
At the center point of the curriculum is Teller Basics, a series of courses that teach critical skills of the teller role such as cashing checks, processing deposits and withdrawals, accepting cash payments, and preparing daily settlements of teller cash and proof transactions.
Understanding that today's teller has a much broader scope than just handling cash, the certificate curriculum is augmented by courses that contribute to the overall professional development of the teller associates. These range from ethics, workplace conduct and bank product knowledge to being able to provide value-added customer service through a relationship sales approach.
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