IATA Passenger Ground Services

  • Address: AI Moroor Road, Next To The Main Bus Station - Abu Dhabi, UAE (Map)
  • Tel: Show Number
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Price: AED 6,500

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Course Outline

  • Introduction to airport & airline operations
  • Computer Reservations (CRS) and Departure Control Systems (DCS) functions
  • Passenger & Baggage check-in procedures (airport & off-site)
  • Conditions of passenger & baggage carriage, boarding procedures and flight close-out messaging
  • Dangerous Goods regulations awareness for passenger service agents
  • Managing passenger interactions
  • Aviation security procedures for passenger & baggage transport
  • Enhanced passenger facilitation, latest innovations and career opportunities
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