IATA Diploma in Travel and Tourism Foundation

Certification

By successfully completing the examination one would receive the Foundation in Travel and Tourism Diploma, and would also be eligible for Travel and Tourism Professional (TTP) certification.

This course is offered in partnership with the United Federation of Travel Agents' Associations (UFTAA) and is endorsed by the Canadian Institute of Travel Counselors (CITC).

Key Topics

• Overview of the travel and tourism industry
• Requirements to become a travel agent
• Customer service principles
• Air transport products and services
• Airfares and ticketing
• Electronic booking tools
• Pre-packaged tour products
• Introduction to rail, land and water transport

Free of Cost Additional modules offered by Al-Khawarizmi exclusively for their IATA students

• Soft Skills
• Computer Basics
• English Speaking
• Mock tests for ensuring additional preparation and ability to clear IATA exam in first attempt

Additional facilities offered by Al-Khawarizmi exclusively for their students

• Job assistance after completion of the course
• Repetition of course / modules should the IATA exam not be cleared in first attempt
• Waiver of IATA exam fees for second attempt, if at all needed
• Transportation facility for classes at a minimal cost, within 10 kms radius of the College
• Certification of attendance issued by Al-Khawarizmi College, approved by Ministry irrespective of clearance of IATA exam, as we believe the journey of learning is as important as the clearance of the Exam. Job assistance would be offered at the end of attending the course as well

Eligibility

Open to all those that have completed High School and have good English communication skills. There is no entrance test.

How will I benefit from taking this course?

Upon successful completion of the course, you will acquire the listed skills:

• Provide excellent customer service and build customer loyalty
• Understand the various services and facilities available to airline passengers during their travel
• Advise customers on passport and visa requirements, as well as on travel insurance options
• Plan and reserve travel itineraries using standard industry coding
• Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
• Book and sell travel products using Global Distribution Systems (GDS) such as Abacus, Amadeus, Galileo or Sabre
• Study the basics of the travel and tourism industry and understand what it takes to become a successful travel agent.
• Improve one's customer service and sales skills in order to better advise clients about when and where to travel based on their needs
• Learn how to provide the best flight, accommodation and tour options, and how to ensure clients fulfillment of all necessary travel requirements.