Course details
- Introduction and Objectives
- Introducing Root Cause Analysis and Accident
- Systematic Approach
- Analyze risk / Ensure Conformity
- Direct Causes and Root Causes
- Identifying Direct Causes
- Focus on the System
- Recognizing a piece missing from the quality system
- Identifying the Source of Root Causes
The course examines these issues:
- Understanding the basic approaches to RCA
- Appreciating the most appropriate considerations in conducting RCA
- Understanding determine if RCA is required
- Identifying the major components of a RCA
- Implementing appropriate RCA
- Understanding the requirements for implementing corrective and preventive action
- Identifying the types of non-conformances and potential non-conformances
- Documenting corrective and preventive actions
- Understanding how to close out and follow up issues from all sources
A number of techniques used within RCA:
- Step-method
- FMEA
- Bow-tie
- Event Tree
- Failure Tree
- Fish Bone
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