Advanced Management Motivation, Strategic Planning & Creative Problem & Scheduling

In today's world, staffs are faced with increasingly complex responsibilities and in order to meet this challenge they must be continually sharpening their management skills. In this program you will learn how to

• Manage and motivate people more effectively
• Create and harness the power of high performance teams
• Understand and effectively utilize strategic planning techniques
• Negotiate for positive results
• Utilize the Baldrige performance criteria as a standard of excellence and benchmark for your organization

Course Objectives

Participants attending this program will:

• Consider methods for improving management performance
• Gain insights into the successful implementation of teams
• Study the techniques of strategic planning
• Develop their skills in the area of negotiating
• Analyze the Baldrige award criteria for excellence
• Examine the application of management best practices

Who Should Attend?

• Those responsible for organizational improvement
• Those concerned with achieving standards of excellence
• Those interested in enhancing their management skills

Course Outline

People Management

• The importance of socio technical management
• Techniques for effective communication
• Motivating for results
• Enhancing your coaching skills
• Empowering employees for improved performance
• Characteristics of a successful manager

Leading Teams

• Obtaining the benefits of teamwork
• Characteristics of ineffective teams
• Characteristics of effective teams
• Managing conflict in a productive manner
• Understanding team member styles
• Creating a virtual team

Strategic Planning

• Analyzing the strategic planning process
• Achieving competitive advantage
• Utilizing dynamic SWOT analysis
• Focusing on vision and mission
• The importance of contingency planning
• Examples of strategic success and failure

Negotiating for Results

• Gaining insight into the negotiating process
• Characteristics of an effective negotiator
• Developing negotiating strategies
• Employing persuasive negotiation techniques
• Achieving the benefits of effective negotiating
• Negotiation exercises

Operational Excellence

• The Malcolm Baldrige quality award-standard of excellence
• Lessons from the best performing companies
• Benchmarking your operation against the best
• Creating employee commitment
• Managing continuous improvement
• Creating the high performance organization

Course Methodology

A variety of methodologies will be used during the course that includes:

• (30%) Based on Case Studies
• (30%) Techniques
• (30%) Role Play
• (10%) Concepts
• Pre-test and Post-test
• Variety of Learning Methods
• Lectures
• Case Studies and Self Questionaires
• Group Work
• Discussion
• Presentation

Course Fees

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Course Timings

Daily Course Timings
08:00 - 08:20       Morning Coffee / Tea
08:20 - 10:00       First Session
10:00 - 10:20       Coffee / Tea / Snacks
10:20 - 12:20       Second Session
12:20 - 13:30       Lunch Break & Prayer Break
13:30 - 15:00       Last Session