Course Overview
This programme has been designed for practicing or aspiring supervisors and team leaders to consider the skills and behaviors required by the role and to begin the process of developing these skills. In this programme, one will:
- Identify the key skills and competencies required by a competent supervisor/team leader
- How to lead and develop your team
- How to communicate effectively
- Effective ways of managing performance for you and your team
- Managing your time to maximize success
Course Objective
Participants attending this programme will:
- Develop their understanding of the skills and behaviours required by the supervisor manager
- Develop an understanding of different approaches to management, including leadership styles
- Learn how to performance manage teams and individuals
- Understand how to manage and develop teams
- Review time management and prioritization techniques
- Plan your own continuous professional development
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