Business Communication

Business Communication course will help participants to understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace and in life.

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable?

Topics covered

• Styles of business writing
• Understanding the recipient
• Preparation and Planning of any form of business correspondence
• Essentials of styling and formatting of any business Correspondence
• Developing an individual style of writing
• Constructive Self- analysis and proof reading

Learning Outcomes

At the end of this program, participants will be able to:

• Understand the principles which govern the transmission of information in business situations
• Understand the principles of communicating orally in an effective way
• Understand how non-verbal signals can help or hinder communication
• Understand the common barriers to successful communication and how to overcome them
• Understand formal and informal communication structures in business context

Eligibility / Requirements

Basic working knowledge of English Reading and Writing