Every business leader wants to improve staff morale, reduce absenteeism, increase sales, create more ‘stars’ and future leaders within the company.
The area where many business leaders encounter problems is communicating their ideas and vision to others. Dr. Robert Bolton reports a study which found that 80% of people, who fail professionally, do so not because they aren't competent technically, but rather because they fail to relate well with other people. Communication is an essential component of every leader’s skills set.
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