ITIL Intermediate Service Transition

GreyCampus is an ATO of PEOPLE-CERT (Examination Body of ITIL). The ITIL Intermediate Service Transition course offered by GreyCampus imparts a strong foundational knowledge required to pass the ITIL Service Transition certification exam by Axelos. Moreover, this certificate will contribute towards the 3 credits for the ITIL Expert certification.

In this module, you would learn the best practices required for implementing the necessary changes based upon the Service Strategy, Service Design and Service Transition stages of the ITIL® Service Lifecycle. The certification imparts the knowledge of the various practice constituents, process features, and management procedures to frame and test the different products and services.

Course offerings:

• Self-paced Learning
• 365 days E-learning Access
• Online video sessions
• Learning Aids
• Chapter-level quizzes at the end of every module
• 2 Mock tests which simulate actual Axelos ITIL Intermediate Service Transition certification exam.
• 100% Money Back Guarantee

Purpose of Learning

The main objective of the ITIL Service Transition program is to ensure the effective and efficient delivery of IT services to the satisfaction of the customers. Service transition involves routine operational tasks, servicing user requests satisfactorily, timely resolution of service failures and efficient fixing of problems. These tasks are addressed by various service transition processes.

Eligibility / Requirements

ITIL Foundation certification is mandatory to take this intermediate exam