Postgraduate Certificate (MBA Pathway) in Implementing and Managing Quality Systems

The management of systems within an organization goes of course alongside the design of the system. Implementation of any system and plan takes diligence, attention to detail and ensuring a strong feedback mechanism is in place to monitor and evaluate the performance and effectiveness of the system. This module looks at the various issues involved in implementation of systems and in particular as they relate to quality control and quality assurance. By the end of the module students will be familiar with the issues around quality systems and will be competent to put such systems in place.

Learning Outcomes

• Analyse the evolution of quality thinking and the shift from inspection to prevention.
• Evaluate the business case for quality and the management concept that 'quality is free'.
• Describe the role of standards and regulations as well as quality processes in the Quality Plan (Quality System).
• Contrast Quality Assurance with Quality Control.
• Evaluate Quality Assurance models for change and quality improvement.
• Critically assess the role of quality control in the modern organization, highlighting the role of statistical process control.

Certificate

Students who successfully complete this short online course will receive a (Non Credit ) Postgraduate Certificate (MBA Pathway) in Implementing and Managing Quality Systems from Metropolitan School of Business and Management UK.