ITIL ( Information Technology Infrastructure Library)

The Information Technology Infrastructure Library, popularly known as ITIL Certification is a framework based on industry best practices to apply IT Service Management Business Processes to IT Management.

Management of IT Services is all about long-term oversight. It’s critical for firms that want to deliver products successfully to plan out and oversee each stage of a service’s life-cycle. ITIL Foundation training gives students a knowledge base for each Service Area as they help their firms plan out projects from beginning to end.

For Network Administrators and other IT Professionals, being able to implement ITIL could lead to more central and valued roles within their current Organizations. The way to gain those skills may be through the ITIL Foundation Certification program in Dubai.

What will I learn?
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the Education and Examination components related to ITIL Certification.

•  Service Management as a Practice
•  The ITIL Service Life-cycle
•  Generic Concepts and Definitions
•  Key Principles and Models
•  Selected Processes
•  Selected Functions
•  Selected Roles
•  Technology and Architecture
•  Competence and Training