International Certification in Passenger Service Agent (UK)

  • Address: Syscoms College Building, Near Central Souq, Opp. Abu Dhabi Chamber of Commerce, Airport Road - Abu Dhabi, UAE (Map)
  • Tel: Show Number
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Price: AED 3,500

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Passenger Service Agent course will give you a real advantage when applying for Passenger Service Agent as it will show you have made a serious commitment towards wanting to be a Passenger Service Agent. Passenger service agent in a front liner staff at the international airport. This course develops your skills and knowledge about this industry and helps you to build your career and clear your interviews easily. There are 18 modules in it.

Course Outline

  • Introduction
  • Types of Airlines
  • Regulatory Authorities
  • Geography
  • Airport Codes
  • Time & Time Zones
  • Aviation Terminology
  • Aircraft Familiarisation
  • Theory of Flight
  • Airport & Ground Procedures
  • Flight Handling Agencies
  • Customer Service
  • Reading Air Tickets
  • Passports and Visa
  • Exchange Rates
  • Baggage
  • Security
  • Ramp Safety
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