Develop core negotiation and conflict management skills to become a more effective negotiator and problem solver.
We need to negotiate in our professional and private lives, so this course also aims to build self-confidence with respect to negotiation and influence skills. This practical and experiential course looks at theory and research on negotiation in different scenarios and then puts learning into practice which is then reflected upon.
Delivery methods: Fully online (LMS and 1h/week live webinar)
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Admission every 6 weeks
Our instructor lectures Business Administration at European higher education institutions based in Switzerland, Spain, Germany and Luxembourg. Prior to this, our instructor was a professor associated with the University of Montreal (Canada) and a UCLA postdoctoral scholar at the University of California, Los Angeles (USA). After receiving a Doctorate in Business Administration from Business School Lausanne (Switzerland), our instructor was awarded a PhD in Education from the University of Montreal (Canada). In 2019, our instructor achieved the Chartered Manager – Chartered Fellow Cmgr FCMI status – from the Chartered Management Institute (UK), the ultimate accolade in management. our instructor benefits from 10 years of academic experience in research and teaching, 19 years of experience as an entrepreneur, director or manager and 7 years of previous administrative experiences. Over the years, our instructor has specialised in finance, entrepreneurship, leadership, marketing, communication, management, andragogy, and teaching and learning in higher education.
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