BSC Balanced Scorecard

The Balanced Scorecard (BSC) is a performance measurement and management tool that helps organizations align their strategy with their operational activities and measure their performance. A 5-day course on the BSC would provide a comprehensive introduction to the concept and its key principles, as well as the tools and techniques needed to develop, implement, and use the BSC to align strategy and measure performance.

This course is highly interactive, with a mix of lectures, discussions, hands-on exercises, and case studies. It would aim to provide participants with a comprehensive understanding of the BSC concept and its key principles, as well as the tools and techniques needed to develop, implement, and use the BSC to align strategy and measure performance in a variety of contexts.

Objective

• Understand the concept and key principles of the Balanced Scorecard (BSC)
• Learn how to develop a BSC framework, including identifying strategic objectives and key performance indicators (KPIs)
• Learn how to implement the BSC, including building a data collection and reporting system, and addressing implementation challenges.
• Learn how to use the BSC for strategy execution, including monitoring progress and identifying areas for improvement.
• Learn advanced applications of the BSC, including using the BSC for strategic planning and budgeting, risk management and decision-making, and best practices for different industries and organizations.

Course Outline

Day 1: Introduction to the Balanced Scorecard

• Overview of the BSC concept and its key principles
• How to use the BSC to align strategy and measure performance

Day 2: Developing the BSC Framework

• Identifying strategic objectives and key performance indicators (KPIs)
• Creating a cause-and-effect relationship between objectives and KPIs

Day 3: Implementing the BSC

• Communicating the BSC to stakeholders
• Building a data collection and reporting system
• Identifying and addressing implementation challenges

Day 4: Using the BSC for Strategy Execution

• How to use the BSC to monitor progress and identify areas for improvement
• Techniques for aligning operational activities with strategic objectives.

Day 5: Advanced Applications of the BSC

• Using the BSC for strategic planning and budgeting
• Using the BSC for risk management and decision-making
• Case studies and best practices for using the BSC in different industries and organizations.