Creative Teams and Building High Performance

This course tackles the fundamentals of high-performance teams, effective leadership and development of excellence and creativity.

There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this course provides a practical look at current leadership practices that really work. Successful organisations create opportunities for all employees to help them achieve the desired levels of excellence and creativity.

Objective

By the end of this interactive training programme, you will be able to:

• Identify your team's customer requirements and how these guide team performance
• Clarify team member roles and responsibilities and ensure greater accountability
• Set up systems for measuring performance, setting goals, and tracking progress
• Ensure that your staff have the skills and competencies for creativity and excellence
• Identify the work practices of high performing teams
• Decide your team's purpose
• Identify the ideal characteristics of your team
• Adapt your leadership style to suit different situations

Course Outline

Module 1 - Introduction and Overview

• Defining the high performance team
• The characteristics of high performance teams
• Types of teams
• The principles of excellence and creative leadership
• The relationship between leadership, management and excellence

Module 2 - Stages of Team Development

• Defining the team’s purpose and key customer requirements
• Forming a vision and name for your team
• Riding out the storm
• Developing team norms
• Performing at your best

Module 3 - Leadership Styles

• Situational leadership
• The difference between controlling and empowering leadership styles.

Module 4 - Team Communication

• Objectives
• Methods
• Structure
• Feedback
• Resolving Conflict

Module 5 - Roles and Assignments

• Team-shaping factors – roles and responsibilities
• Developing a self-sufficient and self-directing team
• Shared team responsibilities
• Setting goals in each of your key result areas
• Assessing performance

Module 6 – Creativity

• The drive to realize excellence and creativity
• Development activities and how they can support business strategy
• Building and sustaining trust with team members to achieve excellence
• Gaining the commitment and motivation of team members
• Personal action planning