Employee Relations Supervisor

Job Summary

• Responsible for creating a fair, respectful, diverse and high performance culture enabling people to contribute their best. Develop, deliver and maintain business focused employee relations strategy that meets the needs of the company.
• Manage disciplinary, grievances and compassionate related issues.
• Provide support and guidance to managers and employees on issues related to work conflicts.

Department Strategy

• Contribute to the strategic development of the Human Resource function by developing a progressive, business focused employee relations strategy that meets the current and future needs of the Company.

Grievances

• Manage the grievances process and procedures.
• Act as point of contact from HR to resolve, discuss and support issues arising from managers’ or employees’ grievances.
• Conduct and manage disciplinary meetings.
• Extend support to managers and employees to resolve conflicting issues at the most lower level possible.
• Employee Relations Management
• Identify and implement positive employee relations programs that lead to an efficient, motivated and engage workforce.
• Develop and deliver programs to promote employee retention.
• Follow up on issues emerging from employees’ satisfaction surveys and exit interviews for capturing employee inputs.
• Gather information on employees’ feelings about factors that affect employees’ morale, motivation, and efficiency.
• Contribute to the continued improvement the Company health by monitoring performance indicators, such as sickness absences, levels of grievances and disciplinary, work/ life balance, and developing initiatives and solutions to enable positive trends.

Employee Support

• Conduct and manage new employee’s orientation programs.
• Compile, generate and provide relevant information and directions for employees.
• Communicate and coordinate with employees families’ on settlement and repatriation issues.
• Develop documents/communication materials to ensure that the workforce is aware of the Companys HR policies and standards.

Medical Issues

• Coordinate with company،¦s Medical Officer, on issues related to employee،¦s health and aptness to work.
• Investigate and monitor employees،¦ sick leaves and medical issues.
• Expert Advice
• Provide responsive and high quality support, training and advice to all parts of the business including management to ensure the appropriate administration of all employees’ relations issues in a particular grievances, poor performance and disciplinary action.
• Provide accurate advice on issues arising from employment contracts and local legislation.
• Investigation
• Track and capture systematically the development of issues from the inception through to their resolution; Investigate and follow up on grievance, harassment and disciplinary cases, conduct grievance and disciplinary interviews with employees and produce the necessary investigation reports with recommendations.
• Investigate and follow up on unexplained leaves of absence/employee behaviors.

Auditing

• Audit and examine employees’ records to ensure compliance with standards and regulations.

Minimum Qualification

• Bachelor’s Degree
• Diploma or certification in Human Resources is preferable.

Minimum Experience

• 5-6 Years in experience in Human Resources.
• Work experience within GCC is mandatory.

Job Specific Skills

• Negotiation
• Interpersonal
• Business Skills and Understanding
• Financial Awareness
• Communication
• Problem solving