Leadership is a process, not a position. There was a time when people used the terms leadership and management interchangeably. We think most people now recognize that there is a significant difference between the two. Management is at its best when things stay the same. Leaders interact with people of all personalities, skill levels, and motivations. And since those interactions often take place in private one-on-one meetings and in conference rooms where managers work together, the work is invisible to the rest of the world and to people aspiring to management.
Whether you're new to management or a seasoned pro, you'll find every topic you need to be an exceptional leader addressed here from motivating, coaching, and mentoring them; from setting goals to executing plans and holding employees accountable; from working with teams to disciplining employees. In short, this is one of the most comprehensive, yet up-to-date and clearly explained guides available today on the topic of management. Instead of preaching rules of leadership and inundating you with bullet points and checklists, we're going to open those closed doors and show you firsthand how a great leader handles the normal, day-to-day challenges and crises that arise.
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