Upon Completion of the Program, the participant will be able to:
- Define the new role of a MANAGER
- Understand the importance of managing people and the techniques to manage them
- Understand the importance of performance management system
- Identify their own leadership styles and realize the three factors that influence leadership
- List ways of motivating people
- Use Problem Solving and Decision Making Techniques
- Handle Conflicts & Managing Time
- Managing Diversity
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