What does a manager really do? What is a manager supposed to do? What is the difference between a manager and a leader? This course outlines the challenging role of the manager. The main topics such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flow charting. The course equips attendees with a solid knowledge about best management practices. The course also takes you through the essential skills each manager should have to better perform. Also, it provides tips for dealing with peer, staff, etc.… Each unit of this course starts with a running real case to bring course to life.
This course prepares candidates to sit the ISTD Business Manager Global Professional exam.
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