This training program targets those who deal with monitoring and collection of bad & doubtful debts, in order to plan for effective debt collection within a legal framework.
Course Outline:
- What is credit management?
- Pareto Principle (80:20 rule)
- Bad debts - A major profit leak
- Why customers don't pay?
- Benefits of paying on time
- Qualities, ethics & attributes of a Professional Collector
- Strategy & implementing an effective collection program
- Negotiation & benefits of proper negotiation
- Handling difficult customers
- Compliance requirement
Our Facilitator:
Mr. Jassim Al Bannai
- MBA in General Management (Hull University)
- Managing Partner-Kaizen International (L.L.C.)
- Managing Partner-Al Bannai Debt Collection & Recovery Bureau
- Assistant Professor-Canadian University
- Visiting Professor-Sharjah University
Career Path
In this workshop, the facilitator hopes to share his 20 years of practical experience that would help participants to professionally handle issues related to debt collection & ensure the company stays on course to achieve it's goals
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