Travel and Tourism

Course Overview

This is an introductory course for those who are looking for an entry in their Travel and Tourism Industry Career. As the foundation for professional diploma or degree in Travel and Tourism, this course provides an overview of Travel and Tourism industry issues.

The duration of the course is 20 hours with 4 to 5 of 1-hour classes a week.

Eligibility

This introductory Travel and Tourism Course designed for marketing, sales, customer
service and other staff of all small and medium size companies in Travel & Tourism sector including Airlines, Travel Agencies, Tour Operators, and Hotels etc., who are new in this Industry or those who want to enhance their professional competence. The course is equally useful and helpful for those who want to start their career in Travel and Tourism Industry.

Course Outline

The entire course consists of six study modules, which provide an understanding of the Travel and Tourism Industry’s different products, which offered to their customers by the firms in this Industry, importance of customers’ satisfaction, the need to exceed customers’ expectations, and the role of technology in this Industry. Every module helps to explore the background of the Travel and Tourism Industry in many specific areas.

Modules Covered

• Module 1: General Introduction to the Industry
• Module 2: Features of Worldwide Destinations
• Module 3: Marketing in Travel and Tourism
• Module 4: Products and Services in Travel and Tourism
• Module 5: Trends in Travel and Tourism Industry
• Module 6: Careers in Travel and Tourism