Advanced Communication Skills

Program Objectives:

By the end of the program, participants will be able to:

• Utilize advanced communication tools and skills.
• Discover different personal listening styles.
• Understand and harness the power of body language.
• Apply meta programs to improve their understanding of people.
• Practice and use assertiveness skills in different situations.
• Unlock the secrets of influence for effective communication.

Who should attend:

• Employees
• Supervisors
• Middle Managers and Senior Managers seeking to take their communication skills to the next level by developing advanced communication techniques and strategies.

Course Outline:

• Defining Effective Communication
• The Art of Listening
• Internal Listening Filters
• Mastering Body Language
• Advanced Assertiveness Skills
• The Power of Influence and Persuasion