Business Relationship Management Professional (BRMP®)

The Business Relationship Management Professional (BRMP) training and certification program provides a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge.

Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through organizational roles (e.g., in an IT organization, the CIO typically has a role of BRM for the enterprise), a discipline (e.g., all business partner facing service provider roles should be skilled in Business Relationship Management), and an organizational capability (e.g., a service provider organization should be effective in shaping and channeling demand to the highest business value opportunities).

Target Audience:

All professionals in business partner facing service provider roles, such as:

• IT
• HR
• Legal
• Finance
• Accounting
• Purchasing

What You Will Learn?

You'll learn how to:

• Understand the characteristics of the BRM role
• Perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider's services
• Use Portfolio Management disciplines and techniques to maximize realized business value
• Navigate Business Transition Management and the conditions for successful change programs to minimize value leakage
• Understand the BRM role in Service Management and alignment of services and service levels with business needs
• Apply the principles of effective and persuasive communication