CHRR - Certification in Human Resource and Recruitment

The Advanced Human Resource Management Training (HRM) Certificate is based on the following objectives: To increase the participant's knowledge of: External influences on HRM such as laws, policies, and regulations, Organizational influences on HRM like business strategies and organizational culture.

The Advanced Human Resource Management Certificate program is committed to preparing participants to serve as organizational managers and leaders through a broad-based management education. The program builds conceptual skills and core values needed to become effective managers and leaders in today’s rapidly changing global business environment, and specifically emphasizes the application of theory to management practice.

The Advanced Human Resource Management (HRM) Certificate is based on the following objectives:

Unit 1. Human Resource Management

HR functions

• Staffing/employment
• Performance evaluation
• Compensation and benefits
• Training and Development
• Employee relation
• Health, safety, and security
• HR research
• Strategic alignment

HR Generalist and HR Specialist

• Human resource manager or executive
• Human resource specialist
• Human resource support jobs

HR Role

• Management of firm infrastructure
• Management of employee contribution
• Management of Strategic HR
• Management of Transformational change

HR Challenges

• UAE Labor law

Unit 2. Employee Relation

Individual employment contract

• Limited contract
• Unlimited contract

Severance pay

• Termination VS Resignation
• Severance pay Explained
• Gratuity calculation steps
• Other end of service

Updated Decree

• Emiratisation laws
• Current Decrees discussion

Unit 3. Recruitment

The recruitment process

• Staffing plans
• Job analysis, Job description and Job specification
• Develop recruitment plan
• Sourcing
• Advertising

Unit 4. Selection

Short listing

• Steps for short listing
• Exercise: short listing case study

Interview

• The six steps interview plan
• Interview types
• Recruitment and selection questions
• Overview of interview process
• Most common interview questions
• Exercise: Interview Session

Selection test

• Cognitive ability tests
• Personality test
• Physical ability test
• Job knowledge test
• Work sample test

Unit 5. New Employee Orientation

Responsibility for induction

• Human resource department
• The line manager/ Supervisor
• The director of the department

Networking in induction program

• Trail/probation period evaluation
• Trial period goals

Unit 6. Training and Development

Need for training

• Skills gap
• Illiteracy
• Strategic Alignment of Training and Development
• Training needs analysis

Funding the training function

• Cost/Benefit analysis of training
• Training’s ROI

Unit 7. Effective Performance Management

Managing employee performance

• Five Step performance Process

Key performance Indicator (KPI)

• Preparing KPI
• Leading and lagging indicator
• Scorecard and dashboard
• Exercise: Case study of two company

Performance development plan (PDP)

• The process
• Performance management and performance appraisal
• Exercise: Performance appraisal Discussion

Methods of performance appraisal

• Graphic rating scale
• Essay appraisal
• Checklist scale
• Critical incident appraisal
• Ranking methods
• Behaviorally anchored rating scale (BARS)
• Management By Objective (MBO)
• 360 degree feedback/Appraisal

Unit 8. Payroll & Benefits

Pay structure

• Internal equity
• External equity

Salary surveys

• Salary survey benefits
• Compensation consultants and strategy

Payroll and salary processing

• Leave calculation
• Paid leave
• Unpaid leave
• Sick leave
• Maternity leave
• Salary advance

Pay slip

• Pay slip format

Wage protection system (WPS)

• Requirements
• Features – NADIA WPS corporate

Unit 9. Organizational Exit

Employee retention

• Main reason for leaving
• Why retain?
• Cost of employee turnover
• Employee retention methods

General issues

• Exit interview
• Termination interview
• Layoffs and Reduction in force (RIF)
• Retirement
• Final Certification Project submission (Recruitment / Selection / Training and Development)
• Human resource key terms