Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.
Who can attend the course
- Travel agents/consultants
- Travel agents/consultants
- Call center customer service agents
- Travel agency owners, operations, marketing and account manager
- Travel agency accountants and back-office staff
What will gain upon completion
- Plan, organize and sell a variety of journeys and travel products that deliver satisfying travel experiences.
- Provide professional advice to your clients on the best travel options, customizing and constructing complex travel itineraries with specialized knowledge of travel products and sales skills
- Supervise and manage a team and make business decisions based on sound negotiating strategies, product development, marketing and measuring financial performance
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