Handling Cargo & Shipping Documentation Through Customs and Duty Offices

Operating procedures in the sea cargo field may seem complex in terms of the methods used for the handling and shipping of sea cargo. This is a step-by-step training course that will provide you with a solid cargo knowledge, skills and capabilities, leading to a more efficient working environment.

Course Objectives

By the end of the course the attendees will be able to

• Identify air cargo industry terms and expressions
• Understand specific country and carrier regulations
• Accept cargo consignment and utilize the procedures involved in handling special cargo
• Gain knowledge of the condition of carriage
• Apply basic rating principals
• Deliver consistent quality of service to customers

Who Should Attend?

• Cargo operations
• Station managers
• Shippers, cargo agents, consolidators, freight forwarders, and other agencies involved in the transport of cargo
• Instructional designers and instructors responsible for cargo training

Course Outline

Day 1

• Sea cargo industry regulations
• Sea cargo agency
• World geography
• Calculation of transportation time
• TACT manual overview
• Loading limitations
• Handling facilities
• Ports Cargo terminal

Day 2

• Cargo booking process
• Customer service excellence
• Cargo acceptance
• Instruction of carriage
• Special cargo: live animals, perishable, high valuable, human remains
• Cargo security overview

Day 3

• Cargo rates and charges
• TACT manual
• Chargeable weight
• Currencies
• Minimum charges
• General cargo rates
• Specific commodity rates
• Class rates

Day 4

• Condition of carriage overview
• Cargo process and documentation
• Shipment documentation
• Cargo build-up process
• Loading/unloading
• Manifesting
• Export/import process and documentation
• Delivery

Day 5

• Group exercise: cargo process simulation

Course Methodology

A variety of methodologies will be used during the course that includes:

• (30%) Based on Case Studies
• (30%) Techniques
• (30%) Role Play
• (10%) Concepts
• Pre-test and Post-test
• Variety of Learning Methods
• Lectures
• Case Studies and Self Questionaires
• Group Work
• Discussion
• Presentation

Course Fees

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Course Timings

Daily Course Timings
08:00 - 08:20 Morning Coffee / Tea
08:20 - 10:00 First Session
10:00 - 10:20 Coffee / Tea / Snacks
10:20 - 12:20 Second Session
12:20 - 13:30 Lunch Break & Prayer Break
13:30 - 15:00 Last Session