Amadeus Computer Reservation System (CRS)

This course provides you with a great introduction to the Amadeus CRS System. You will cover all the key areas including Fares & Ticketing, Flight Reservations, Car Hire & Hotel Reservations. You are provided with 50 hours of training time. It's perfect for someone who is a beginner with Amadeus.

Subject covered

• Introduction, signing in and out, encode and decode
• Displaying a PNR
• Timetables, availability, access types
• Return availability, availability change entries
• Building a PNR
• Practise building a PNR
• Mailing address, billing address, frequent flyer
• General remark, OSI elements, SSR elements
• Cancelling and changing PNR elements
• Advance seating requests
• Seat maps and booking specific seats
• Booking a car
• Car terms
• Booking a hotel
• More hotel entries
• Fare displays
• Pricing itineraries
• Queues
• Changing segment status
• Calculator currency functions, minimum connect times
• Help system & ALS
• "Best Buy" pricing, "Best Buy" pricing with automatic rebook
• Change/delete fare elements, change/modify fare displays
• Commission element
• Create TST, delete TST
• Electronic ticketing
• Fare displays, fare endorsement element, fare notes
• Fare routing information, fare rules, form of payment
• Itinerary pricing, pricing specific passenger types, pricing specific passengers, pricing specific segments, print tickets, print tickets from queue.