Effective Leadership

Facilitation skills that you can adopt in your organization to deliver endless results.

When you have completed this module you will be able to define the key concepts associated with leadership and you will be able to:

• Identify the main obstacles to effective leadership in the organization
• Understand the nature of leadership – both formal and lateral
• Understand a range of leadership skills
• Use the skills and processes presented techniques to improve the quality of leadership
• Explain the benefits of having effective leadership in the organization.

Course Objectives

By the end of this workshop, you should be able to:

• Understanding your role as manager and leader
• Establishing clear objectives and standards of performance for your team
• Managing your workload using effective prioritization and delegation techniques
• Maximizing your influencing skills
• Building an effective team
• Developing and leveraging the capabilities of team members

Who Should Attend?

Managers, supervisors, and team leaders who are responsible for building and maintaining effective teams in the workplace.

Course Outline

Lesson 1: Understanding Your Role

• Leader or manager?
•  Self-perception
• Beyond the job description: finding out what your organization requires of you
• Balancing conflicting stakeholder demands
• Understanding the nature of change
• A model for implementing change

Lesson 2: Personal Effectiveness, Time Management and Delegation

• Understanding yourself and your organizational environment
• Outcome orientation
• Setting personal and team objectives
• Managing performance
• Finding and using time effectively
• A model for effective delegation

Lesson 3: Communication, Influence & Conflict Management

• Channels of communication
• Effective listening skills
• Emotions and rapport
• Persuasion and negotiation: the keys to personal influence
• Managing conflict assertively

Lesson 4: Team Building, People Management and Motivation

• How high-performing teams work?
• Identifying team roles
• Teams in practice: teambuilding exercise
• Motivation and reward
• Building and sharing a vision
• Different approaches to leadership

About ILM (Institute of Leadership and Management)

The Institute of Leadership and Management (ILM) is Europe’s foremost leadership and management body.

ILM provides qualifications in leadership and management, coaching and mentoring and specialist areas such as social enterprise. We accredit 2,500 training experts to deliver our qualifications globally.

ILM also connect a community of 35,000 leaders and managers committed to making a real difference to their organizations. They become better managers by receiving the professional recognition and management support that comes with ILM membership.

About ICTD

ICTD tries to maintain the standards of teaching by the help of different accrediting body;

IAO (ISO 9001: 2008), ACTVET, PMI®, QRS, CAMBRIDGE, International PMA, CILT, University of Cambridge, MICROSOFT and ILM (Institute of Leadership and Management).

ICTDs program are designed to offer our clients the latest information and techniques in their relevant sectors, making them aware of all the advancements in their respective industries.

ICTD upholds its 4 guiding principles; Integrity, Innovation, Teamwork and Dedication in every aspects of the business.

Course Methodology

Based on case studies (30%); Techniques (30%); Concepts (10%) and Role Play (30%)

• Pre-test and Pro-test
• Variety of Learning Methods
• Lectures
• Case Studies and Self Questionaires

Course Fees

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Course Timings

Daily Course Timings
08:00 - 08:20       Morning Coffee / Tea
08:20 - 10:00       First Session
10:00 - 10:20       Coffee / Tea / Snacks
10:20 - 12:20       Second Session
12:20 - 13:30       Lunch Break & Prayer Break
13:30 - 15:00       Last Session