The First Line Leader

Leadership is a topic that gets thrown around a lot in the business world. Far often it is a misunderstood concept. However, in the dynamic world we live in, the ability to lead people can be the difference between success and failure for both organizations and individuals. Managers, Supervisors and Team Members at all levels of decision making need to have the knowledge and skills to lead effectively to create a high performing organization. The good news is that leadership skills can be fostered effectively through leadership coaching.

Aims and Objectives

The aim of the programme is to enable the delegate to:

• Master various leadership skills and techniques in different environments
• Identify different personality types and their role in the work environment
• Be able to build and lead high performance teams.
• Understand strategic management and how to apply it in a real world environment
• Understand the importance of delegation and how to delegate effectively
• Communicate to influence and break down barriers.
• Setting and achieving goals
• Foster creativity and innovation
• Become a natural leader.

Target Group

This course is ideal for:

• Individuals stepping into a new management / leadership role.
• Experienced leaders and managers looking to hone their skills.
• High performance employees looking to move into a leadership position.

Course Content

• Roles of a leader
• Controlling situations through the Psycho-Analytics of Communication.
• Strengths and weaknesses of different types of leadership
• 5 Steps to becoming a leader.
• Gain influence by starting with Why.
• High Performance Team Building
• Motivational Techniques for High Performance Teams
• Maximizing creativity and innovation.
• Using personality profiles to maximize output.
• Leading through situational awareness
• Changing organizational and team culture.

Course Methodology

This course is an instructor led classroom based environment, conducted by a leadership expert. The classes will be conducted over 5 days. The course consists of a blend of lectures, application, projects and exercises. All other materials will be provided to the attendees in the classroom environment. At the conclusion of the course, there will be an exam and a certification can be obtained upon attaining the passing grade.