Telemarketing Course

Virtually everybody in sales today sells over the phone at least part of the ;course is designed for those that are new to telemarketing and for managers that periodically need to use the telephone to generate new sales. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix.

Course Syllabus

This course consists of the following units:

• Unit 1 – Verbal Communication
• Unit 2 – Exceptional Things About Telephone Sales
• Unit 3 – Active Listening Skills
• Unit 4 – Developing Your Script
• Unit 5 – Pre-Call Planning

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Eligibility / Requirements

There is no particular entry requirement. We do not ask for any previous qualification or experience. Students of all age and academic background can enrol on this course.