ITIL Service Operation aims to provide IT services effectively and efficiently. The ITIL® Service Operation – Video Training Course covers all the necessary information related to ITIL service operation including the fulfilling of user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.
ITIL Service operation carries out operational tasks and includes event management, incident management, request fulfillment, access management, problem management, IT operations control, facilities management, application management and Technical management. Throughout the course, you will learn all these operational tasks and able to improve your IT service management.
The course emphasizes the principles, processes, operational activities and functions that enable you and your organizations to successfully manage the products and services and help you to understand how the products and services work.
Course Introduction
IT Service Lifecycle Service Operation
Service Operation Processes
Common Service Operation Activities
Service Operation Functions
Technical Considerations
Workbooks
Workbooks – ITIL® Service Operation – Video Training Course
Our ITIL® Service Operation – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
Twitter
Studied or Worked here? Share Your Review
Please do not post:
Thank you once again for doing your part to keep Edarabia the most trusted education source.