ITIL® Planning, Protection & Optimization

ITIL Planning, protection and Organization gives emphasize on PPO practices to enable capacity, availability, IT service continuity, information security and demand management.

Throughout the ITIL® Planning, Protection & Optimization – Video Training Course, you will learn the planning, protecting and optimising (PPO) process. In PPO section, you will be introduced to availability and capacity management, IT Service Continuity Management, Information Security Management, and Demand Management. After that, you will know the proper ways of PPO process and the strategy of organizing for PPO, technology consideration and the methods of implementing PPO.

The primary purpose of the course is to train you about the basic and in-depth concepts of PPO. The course is for the people and organization that want to meet user needs through ITIL planning.

Course Curriculum

Course Introduction

• Course Organization
• Course Conventions & Agenda

Planning, Protection & Optimization

• Introduction to Planning, Protection & Optimization
• Principles
• PPO Summary

PPO Processes

• Availability Management
• Capacity Management
• IT Service Continuity Management
• Information Security Management
• Demand Management
• PPO Processes Summary

Organize & Implement

• Organize for PPO
• Technology Considerations
• Implementing PPO
• Organization & Implement Summary

Workbooks

Workbooks – ITIL® Planning, Protection & Optimization – Video Training Course

Eligibility / Requirements

Our ITIL® Planning, Protection & Optimization – Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.