SAP CRM Technical

SAP CRM Technical course covers topics including CRM -ABAP, CRM Web User Interface (WEB UI), UI Component Architecture, Business Object Layer — BOL, Generic Interaction Layer - GENIL, Enhancing and Customizing the Work Area,AET ( Application Enhancement Tool ), CRM Middle Ware.

Topics covered

Overview of SAP CRM Architecture and evolution of SAP CRM

• Functionality overview of SAP CRM
• CRM Business Partner Master data
• CRM Product Master Data
• Business Transaction customizing
• SAP CRM Ehp 1 Features

Introduction to OOABAP

• Classes
• Inheritance
• Interfaces
• Polymorphism

Business Transaction Programming/ One order Framework

• Function Modules for Reading Business Transactions
• Identifying relevant FM
• Coding using the FM
• Function Modules for Modifying the Business Transactions
• Identifying relevant FM
• Coding using the FM
• Function Modules for saving Business Transactions

Error/Message Handling

• Message Logging FMs
• Programming using Messaging FMs
• Logging the messages
• Searching for messages
• Deleting the messages

Business Addin s in CRM and Programming BADI

• Techniques for Finding Appropriate BAdi
• Implementing a BADI
• Action Profile BADI

Introduction to Business Server Pages

• Architecture of Business Server Pages
• Components of a Business Server page
• Controllers
• Business Server Page
• Page with flow logic
• View
• Page Fragment
• Navigation structure
• Application Class
• MIME Objects
• Page Attributes
• Layout
• Event Handlers
• BSP Programming models
• Basic Model
• MVC approach
• Debugging BSP Applications

CRM Web UI Basics CRM

• UI Concepts
• Web UI Architecture
• Business Roles customizing
• Navigation Bar customizing
• WebUI Component Work bench
• WebUI Component Concept
• Elements of WebUI Component
• Component Controller
• Custom Controller
• Views
• View Controller
• Context
• Context nodes
• Runtime Repository
• UI Configuration/ personalization
• Enhancing webUI components
• Transaction launcher
• GUI Transactions
• URL - Non BSP
• URL - BSP
• Logo Customizing

CRM Web UI Technical

• GENIL Model Browser
• GENIL BOL Browser
• Component Context
• View Context Class
• Context Nodes
• Attributes
• Getter and Setter Methods
• BOL Programming Basics:
• Objects in BOL Programming
• Classes and Interfaces in BOL Programming
• Setting UP BOL Service
• Accessing Component Sets and Components
• Query execution - Query Services
• Accessing the BOL entities/Fields
• Using BOL Collections
• BOL Transaction Programming
• Creating Transaction entities
• Accessing Transaction entities
• Modifying Transaction entities
• Defaulting the field values

Creating a Custom Component

• Creating a view
• Making a view Configurable
• Creating a View set
• Creating a context node
• Event Handlers
• Inbound and Outbound Plugs
• Navigation maintenance