This course will prepare delegates to develop and write effective policies and procedures, important documents, and other related documents such as Specifications and Standards. The focus of this course will be on making these effective within the organisation and consider issues such as compliance, language, and organisational culture. It is important to enhance this skill set because all business activities (public and private sector organisations) are governed by policies and procedures; hence, in order to perform their job and be competitive - practicing professionals must develop such skills.
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