ISO 9001: 2015 Quality Management System: Requirements

Identify the structure and requirements of an effective Quality Management System (QMS) and what this means for you. Gain a thorough understanding of the history and development of ISO 9001, key terms, definitions, and the ISO standardized high-level structure. You’ll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization. There are no formal prerequisites, however, it will be useful for delegates to read the standard before attending the course.

You will learn to understand the importance and benefits of an ISO 9001:

• Key requirements, terms, and definitions of ISO 9001
• Structure of ISO 9001, which incorporates the Annex SL common framework for management system standards
• Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and 7 management principles

Who should attend?

Anyone involved in the planning, implementing, maintaining or supervising of an ISO 9001.

Delivery options: in-class/public and in-house/in-company