Marketing & Media Supervisor

Job Summary

Position Summary

Under the general direction of the MWR Programs Manager, the Marketing & Media Supervisor is responsible for coordinating and supervising the day to day operations, future planning, and program development of the MWR Marketing & Media operation.

Major Job Activities

• Works in close coordination with the MWR Management, other supervisors, Leads, and appropriate external agencies to create a comprehensive and professional Marketing & Media product for the ASG-KU community.
• Determines marketing techniques and develops strategies to increase efficiency and bolster participation levels of MWR events activities.
• Develops and administers periodic/needs assessment surveys, collects data, tabulates responses, analyzes data and provides results to managers.
• Manages media support requests, prioritizing work load and staffing assignments, determines appropriate usage of resources to satisfy PWS requirements and command expectations.
• Manages graphic design/marketing distribution/media production projects, schedules work and prioritizes assignments.
• Provides program oversight for all aspects of marketing and media. Receives marketing requests for MWR manager(s), supervisors, and coordinators, prioritizes work requirements, and assigns work based on deadlines and contract PWS requirements.
• Develops and publishes MWR brochures, newsletters, and print media. Reviews, edits, and corrects visual information products prior to community distribution.
• Trains staff in graphic design, visual display concepts, marketing distribution efforts, surveys, art displays and other marketing requirements.
• Prepares work plans, programming templates, curriculum for use by facility and program staff.
• Reviews program plans and reports; provides program management assistance.
• Responsible for planning, developing, directing, and coordinating logistical support for multiple, simultaneous, program level activities.
• Interacts with the military, and other agency officials, both over the telephone and in person, in a professional and tactful manner.
• Provides assistance, direction, and information to employees and grantees as required.
• Supports the achievement of KBOSSS metrics, whether metrics are directly or indirectly affected by this position’s work activities.
• Tracks and maintains information with Department Managers to ensure all daily, weekly, monthly slide, spreadsheets, and reports are maintained and produced in a timely manner while focusing on quality.
• Works to achieve KBOSSS goals and contractual commitments.
• Manage and maintain through periodic maintenance, administrative records and submit program status reports IAW established project operating procedures (POP), standard operating procedures (SOP), work instructions (WI) and the KBOSSS contract.
• Must be willing to work on holidays, short notices, all shifts, overtime and assigned to any MWR location in Kuwait. Vacation scheduling will also be dictated by mission requirements and determined independent from spouse if applicable.
• Performs other duties as required and directed by MWR Management. Duties include but not limited to; assisting other department sections to ensure mission requirements, working different shift patterns, and cross leveling into different MWR job titles and duties when directed.

Material & Equipment Directly Used

Personal computer, laptops, scanners, printers, faxes, other network equipment and other general office equipment.

Working Environment

Work is generally conducted in an office environment. However, duties may occasionally involve working outside with a potential exposure to extreme temperatures. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes but is not limited to head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.

Physical Activities

Work may require heavy lifting up, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents

Minimum Qualifications

• Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
• College degree or equivalent experience preferred
• CPR/AED and First Aid certification from a nationally/internationally accredited agency is required within 60 days of hire.
• Must possess and maintain a valid Kuwait Driver’s license.

Experience

Progressively responsible work experience in corporate or community recreational marketing arena that provided the applicant knowledge of marketing principles, graphic design, publicity distribution and media production. The work experience must also demonstrate the knowledge and ability to provide technical recommendations regarding equipment purchasing and resource allocation.

Three to six years experience with at least two years in a similar supervisory role. Must exhibit strong organization and communication skills. Must be a U.S. Citizen, capable of effectively communicating technical information in English, both written and verbal and have a customer service background.

Skills

Must have excellent organizational skills; be highly skilled in written and verbal communications and able to deal tactfully and effectively with employees in all levels of the organization. Must be highly proficient in Adobe Creative Suite products, Microsoft Office, and other software as required, and be able to meet stringent deadlines in a fast-paced environment.

Supervisory/Budget Responsibilities

Provides leadership, supervision, guidance, and direction to a multinational team in support of the MWR mission. May have budget responsibilities (APF & NAF) in coordination with the MWR Programs Manager.