Certified Human Resource Manager

Human Resource Management program focuses on strong management skills, and this program will teach you the UAE labor Law, and the latest tools, techniques and skills to be an efficient HR.

Learning Outcome

• Understand in depth the theoretical framework and basic principles of HRM –
• Understand in depth the functions of HRM Understand the role of HRM strategy within the broader

Company Strategy

Describe and identify methods of personnel selection, evaluation systems, compensation systems

Develop appropriate methods of human resource management according to the business context

General Competencies

• Project Planning and Management
• Respect for difference and  Multiculturalism
• Respect for the natural environment
• Showing social, professional and ethical responsibility
• Team Work
• Decision Making
• Working Independently

Training Methodology: Lectures; Distance Learning Methods

Activities: Case studies; Assessments; Lecturers and Presentations in Electronic Form

Key Benefits 

• Speed up your HR career
• Qualified and Experienced Faculty
• Get the certificate from London College
• Get the certificate from Ministry of Dubai (KHDA)

Course Outline

Module 1: Components of HRM

• Recruiting
• Selecting
• Developing
• Counseling and Rewarding Employees
• Acting as a bridge with unions and government organizations

Module 2: HR Roles

• The evolution of HR
• Changing Role of HR
• HR as change agent
• HR as employee advocate

Module 3: HR Challenges

UAE Labor Law

Module 4: Employee Relations

Getting work and residency permit process

Module 5: Individual Contracts

• Limited Contract
• Unlimited Contract

Module 6: Severance Pay

• Termination vs. Resignation
• Severance pay explained
• Gratuity calculation Steps
• Others end of Service

Module 7: The Recruitment process

• Staffing Plans
• Job Analysis
• Job Specification
• Develop Recruitment Plan
• Sourcing
• Outsourcing
• Advertising

Module 8: The Selection framework

• Shortlisting: Step for shortlisting; Shortlisting Case Study
• Interview: The Six Interview Plan; Interview Types; Recruitment and Selection Questions; Overview of Interview Process; Most common Interview Questions;
• Drill: Interview Session
• Selection Test: Cognitive Ability Test; Personality Test; Physical Ability Test; Job Knowledge Test; Work Sample Test
• Reference Check
• Making an offer

Module 9: New Employee Orientation

Objectives of Induction Process

Module 10: Training and Development

• Need for Training: Skills Gap; Illiteracy; Strategic alignment of Training and Development
• Funding the Training: Cost Benefit Analysis of Training; Training ROI
• System Model of Training

Module 11: Effective Performance Management

• Managing Employee Performance: Five Step Performance process
• Key performance Indicators: Preparing KPIs; Leading and Lagging Indicator;  Scored and Dashboard; Case study
• Performance Development Plan: The Process; Performance management and Performance Appraisal
• Method of Performance Appraisal: Graphing Rating Scale; Essay Appraisal; Checklist Scale; Critical Incident Appraisal; Ranking method; Behaviorally Anchored Ranking Scale; Management by Objective(MBO); 360 degree feedback appraisal

Module 12: Payroll and Benefits

• Payroll Structure: Internal Equity; External Equity
• Salary Surveys: Salary Survey Benefits; Compensation Consultation and strategy
• Payroll and Salary Process: Leave Calculation; Paid Leave; Unpaid Leave Sick Leave; Maternity Leave; Salary Advance
• Salary Slip: Pay Slip format

Module 13: Organizational Exit

• Employee Retention: Main Reason for Leaving; Why Retain; Cost of Employee Turnover; Employee Retention Methods
• General Issues: Exit Interview; Termination Interview; Layoffs and Reduction in force; Retirement; Final Certification/ Project Submission; Selection, Training and Development; Human Resource Key Terms