Essentials of Credit Control

The course is designed to provide a complete overview that will help participants get the complete picture of the credit controller's job. It will enable delegates to understand the links between the different aspects of their role, which will allow them to better prioritise between different tasks and become more effective overall.

This overview covers key areas such as credit policies, customer credit assessment, setting credit limits, invoicing and collections, receivables monitoring, and debt recovery procedures. It also highlights the importance of communication, negotiation, and legal considerations in managing overdue accounts.

Throughout the course, participants will delve into key topics related to credit control, including credit policy development, credit assessment and risk analysis, credit monitoring and control, and debt collection strategies. Emphasis is placed on understanding the importance of credit control in ensuring timely payment from customers, reducing bad debt, and optimizing working capital management.

This training course will give participants a developed knowledge of Credit Management. Through a mix of lectures and interactive case studies, participants will be able to perform detailed credit analysis, including analysing market and environment, computing key financial ratios, interpreting cash flows and analysing financing needs.