IATA Travel Sales and Operations

  • Address: Office No: 304, Al Safa-C building, next to Max Fashions, Burjuman metro station exit 1, Khalid Bin Al Waleed Road, Bur - Dubai, UAE (Map)
  • Tel: Show Number
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Price: AED 4,000

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Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

Course Outline

  • World and destination geography
  • Travel logistics including travel document issuance, reservations and GDS functionality
  • Standard and niche travel products and product development
  • Strategies in customer service delivery, sales, marketing and social media
  • Strategic management and negotiation
  • Administration and accounting
  • Meeting and event planning
  • Expertise in air journey pricing and ticketing
  • Travel Industry laws and regulations
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IATA  Certified and Experienced Trainers

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