IATA Airline Cabin Crew Training

Working as an Airline Cabin Crew on-board needs broad understanding of various aspects of on-board emergencies, safety and security responsibilities and extensive customer service skills. A cabin crew has to be patient enough to deal with every unforeseen situations and circumstances that may arise during a flight. IATA Airline Cabin Crew Training course describes cabin crew responsibilities in terms of passenger handling, dealing with on-board emergencies, understanding cabin crew life style, types of aircraft, catering and meal types etc. This course is customized for aspiring Airline Cabin Crew candidates.

Course Outline

• Introduction to the airline industry
• Cabin Crew member coordination and communication
• Customer service and managing passenger interactions
• Safety and emergency procedures (with virtual cabin walkthrough – narrow and wide body aircraft)
• General philosophy of for the carriage of dangerous goods and the risks associated with their transport on board an aircraft
• Awareness on security-related issues