Accounts Manager - O2C

Job Summary

Al-Futtaim Group Finance Shared Service Centre (FSSC) is currently seeking a finance professional to join their team in the capacity of Accounts Manager – O2C.

As an (O2C) Accounts Manager in Group Finance Shares Service Centre (FSSC), he/she will focus on supporting the day-to-day activities of the O2C function whilst complying with organization’s policies and procedures and ensuring necessary checks and balances to mitigate risks through his team members:

This position will be responsible for the following.

• Ensure strong control and governance to the activities involved in Order to Cash process in compliance with company policies and procedures.
• Drive further development and enhancement of the current process.
• Ensuring daily/weekly/monthly partnering support to business operations are completed by O2C accountants such as Customer Refunds, DP transfer, Exceptional application of customer payments, Cancellations and Return, Passport Release, Rebates etc.
• Review GL Reconciliations such as Revenue Control Accounts, Upsells, SMC, Warranty, F&I etc. periodically.
• Ensure risks/exceptions / interface fallouts highlighted by accountants are resolved on a timely manner by performing review, reconciliation, escalations, and substantiation of O2C accounts and reports.
• Review Accounts Receivables and overdues position shared with business to facilitate their follow-up and collection activities.
• Review customer accounts reconciliation carried out by accountants.
• Review provision working for various risks including doubtful debts as per Policy.
• Review and approve various accounting entries made by accountants such as refund, credit notes, debit notes.
• Review and comply with the department check list for month end and year end book closing.
• Identify standardization and automation initiates and drive as a project for cost saving.
• Ensure Support with resolution of audit requests (internal and external) within the submission timelines.
• Review GL Schedules from the Balance Sheet Substantiation perspective as per the group initiative.
• Support management with ad-hoc reporting requirements.
• Liaise with IT Team, System, Process & Compliance Team, Divisional Controlling Team, and various Business Units to resolve issues, escalations, projects, and other initiatives.
• Conduct review meeting with business.
• To play an active role in transition and integration when required.

Key Accountabilities

• Timely O2C partnering support to Business in day-to-day operations.
• Review GL Reconciliations such as Revenue Control Accounts, Upsells, SMC, Warranty, F&I etc. periodically.
• Daily collection control account monitoring and exception management.
• Perform monthly / periodic reconciliation and substantiation of O2C accounts and highlight exceptions and related risks to the Business.
• Preparation and circulation of periodic O2C exception reports & dashboards to stakeholders.
• Perform assigned month end book closing tasks within O2C.
• Computation of Provision for doubtful debts in accordance with Policy.
• Identify and support process standardization and improvement initiatives to improve efficiency and quality of reporting for FSSC O2C processes.
• Any other O2C activities assigned from time to time.

Qualifications, Experience, & Skills

Education Qualification

• Finance Graduate or Semi-qualified or Qualified or equivalent qualifications.

Minimum Experience and Knowledge

• Minimum of 5 to 7 years relevant experience within a large organization, with a good knowledge of ERP systems.

Job-Specific/Technical Skills required to complete the tasks

• Good accounting knowledge.
• Analytical as well as Process oriented.
• Excellent communication and presentation skills.
• Prior working knowledge in ERP systems (ex: SAP)
• Knowledge of Excel, PowerPoint and other Microsoft office tools.
• Detail-oriented and organized.

Behavioral Competencies

• Organization: Must possess the drive to learn, prioritize and manage workload with minimum supervision.
• Communication: Effectively communicate/liaise with internal/external contacts.
• Team Player: Should enjoy working in a team and be able to solve problems and resolve issues in an amicable manner.
• Should have interpersonal and delegation capabilities.
• Should comply with Al-Futtaim core values: Respect, Integrity, Collaboration and Excellence.