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- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers.
- Ensure feedback from the customer to further improve the customer services.
- Manage and update customer databases with the status of each customer.
- Build customer loyalty by follow-up of customer calls.
- Evaluate problems of the customers and provide logical lasting solutions.
- Manage filing, mailing, correspondence and other management tasks.
- Nature and length of previous experience: 1-2 years experience in call center or customer service
- Language Fluency: English and Arabic
- Current Location: United Arab Emirates
- Gender Preference: Female Candidates
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