Facility Management Expert

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  • Company: Serco
  • Employment Type: Full Time
  • Education Level: Bachelor
  • Experience: 10 Years
  • Job Type: Management

Job Summary

The key purpose of the Senior Facility Manager is part of a team of O&M subject matter experts tasked with supporting the delivery of ‘World-Class’ O&M operational standards and procedures, and their implementation across KSA government entities.

Key accountabilities

  • Lead the development, global best practice benchmarking and production of facility management procedures and standards as a component of the new National O&M Manual for Saudi government
  • Provide facility management subject matter expertise across all Saudi government entities either according to the strategic plan or in response to entity request
  • Support the matrixed organization in the effective delivery of complex contract deliverables across O&M practice, by holistically integrating facility management thought leadership
  • Produce evidence based research into facility management processes and systems
  • Engage and maintain close working relationships within the client and its partner Consultancy in order to optimize O&M best practices
  • Insure the effect enablement of Saudi government entity facility management by Assisting the Enablement department with their implementation by providing understanding of the desired standards as SME on O&M elements such as:
    • Post Maintenance Testing (including routine acceptance criteria).
    • System-Engineering Programmes over critical systems life cycles.
    • Equipment/ Tool Control (including control, use, storage, scheduling and safety), and Measuring and Test Equipment (M&TE)
    • Configuration Management (including a change control process).
    • Standardized Grounds and Landscaping schedules and templates.
    • Facility Management (FM), that address facility safety, surveillances and inspections, seasonal planning and customer service.
    • Emergency Management, that address preparedness, drills and action plans for emergencies.
    • Space, Energy, and Cleaning Management.
    • Fleet Management, that addresses utilization, maintenance and inspections, and includes applicable templates and checklists.
    • Procurement processes for goods and services in support of O&M.
  • Review and amend procedures and processes pre-developed by the Client’s partner Consultant, including:
    • Health and safety
    • Environmental
    • Waste management
    • Quality assurance
    • Continuous improvement
    • Develop a process to ensure contract standardization across the Entities complex array of O&M contracts.

What we are looking for in our candidates

  • Minimum 10 years’ experience in related field on national / international major initiatives and developments.
  • Expert in development and implementation of best practice standards and processes.
  • Extensive experience of working internationally (preference for Middle East / KSA).
  • Excellent verbal and written communication skills.
  • A proven track record of instituting continuous improvement and change management
  • Previous Consulting/ Advisory experience preferred

Specific requirements

  • Bachelor of Science / Engineering in engineering or building services/FM discipline, from an accredited university.
  • Demonstrable subject matter expertise (and where appropriate accreditation) across the following elements of O&M:
    • Maintenance Planning/ Work Control
    • Sustainability
    • Operating Procedures Development
    • Post Maintenance Testing
    • Systems Engineering Programming
    • Equipment and Tool Control (Measurement and Testing)
    • Configuration Management
    • Grounds and Landscaping Management
    • Facility Management
    • Emergency Management
    • Space Management
    • Energy Management
    • Janitorial / Cleaning Procedure Definition
    • Fleet Management Procedure Definition

About Company

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987 and in 1988 was listed on the London Stock Exchange. Now, Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

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