Inquiry

This conference looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices and assist with the formulation of strategies to bridge such gaps.In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators and objective setting. Organisations increasingly need to make improvement a key part of theirculture in order to remain cost competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs.

Ilm Certification

The Certified Maintenance Auditor is endorsed by the Institute of Leadership and Management (ILM). Delegates will complete an assessment at the end of the programme and, if successful, will become certified with the ILM. The assessment will focus on the topics covered by this conference.

Conference Objectives

The objectives of this conference are to provide participants with an awareness and working knowledge of how to:

Audit their maintenance operations
Conduct a maintenance benchmarking study
Use the results to establish and monitor an effective improvement strategy
Establish Auditing and Benchmarking as a key element of their maintenance management strategy

Conference Methodology

Maintenance Auditing and Benchmarking is a hands-on, stimulating learning experience. The conference will be highly interactive, with opportunities to advance your opinions and ideas. Participation is encouraged in a supportive environment. To ensure the concepts introduced during the conference are understood, they will be reinforced through a mix of learning methods, including lecture style presentation, open discussion, case studies, simulations and group work.

Conference Summary

This conference covers all the essential skills necessary to understand how an effective and efficient maintenance function is implemented, supported and improved. This includes the use and application of a standardised maintenance management audit methodology consistent with the recognised maintenance excellence framework to assess the current state of maintenance and identify opportunities for improvement. Similarly, participants will learn how plan, conduct and interpret the results of a benchmarking study which has been adapted to the need of maintenance.

Conference Outline

Introduction and Foundation Concepts

Introduction to Auditing and Benchmarking
Introduction to Maintenance Processes
Approaches to Maintenance Management and Improvement
Introduction to Maintenance Management Benchmarking Frameworks

Maintenance Auditing

Maintenance Performance Measures and Metrics
The Maintenance Auditing Process
Maintenance Auditing Methodology
Conducting a Maintenance Audit
Maintenance Audit Simulation Case Study

Maintenance Auditing and Benchmarking

Maintenance Audit Simulation Case Study
Using Maintenance Audit Results to Plan Improvement Strategies
Introduction to Benchmarking
The Maintenance Benchmarking Process
Maintenance Benchmarking Methodology
Benchmarking Tools and Techniques

Maintenance Benchmarking and Performance Measurement

Benchmarking Tools and Techniques (continued)
Designing and Preparing for a Benchmarking Study
Selecting Benchmarking Partners
Preparing for an conducting the benchmarking visit
Reporting results of Benchmarking and Auditing Studies
DuPont Analysis - Advanced Benchmarking Conducting a Maintenance Benchmarking Study

Auditing, Benchmarking and Maintenance Improvement

Benchmarking Simulation Case Study
Integrating Benchmarking resulting into improvement and objective setting processes
Integrating Maintenance Auditing and Benchmarking into the Performance Measurement System to establish improvement objectives and strategies
Review of Best Practice Benchmarks and Case Studies
Conclusion