Upon successful completion of this course the attendee will be able to:
- Leave you with a better understanding of the various types of disabilities
- Help us to appreciate the similarities we all have able bodied and disabled
- Demonstrate that everyone has a role in valuing diversity
- Present effective ways of assisting people with disabilities
Demonstrate that it’s a win-win situation when we effectively assist and interact with our customers and staff with disabilities.
- Safety brief
- Key to PowerPoint presentation
- Introduction
- Aim of Training
- Objectives of Training
- Legal Point
- Background Information
- Some Interesting Things to Consider
- What is a Disability?
- Disability Groups
- InvisibleDisabilities
- Impact Can Be Varied
- How The Behavior May Be Interpreted?
- The Basics
- Accommodations
- Terminology Tips
- When Meeting a Person with a Disability…
- Learning Disability
- Hearing Impairment
- Disability That Affects Speech
- visual impairment
- mobility impairment
- Mental Illness
- intellectual disability
- Sign language
- American Sign Language (ASL)
- British Sign Language (BSL)
- IconicSign language
- Disabilities and Emergencies
- Organizational Policies and Considerations
- Valuing Diversity
- Final Thoughts
Career Path
It is mandatory Training recommended by Dubai Tourism
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